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Replacement (if possible) or Refund would be offered if the item is faulty or damaged. Claims should be made within 7 days upon receiving item with photo evidence. Please note that Shipping & Handling charges are NOT refundable.
***If you have any problem with the item you received, please convo us BEFORE leaving Neutral and Negative feedback. Please be in touch and I will try to solve the problem as best I can:) I truly value my customers and I want you to have a fabulous Etsy experience!
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